First check with support@easemytrip.com if the agent’s account has created by writing a mail for same. If the account has been created and agent has still not received the login details, send a mail to floormanager@easemytrip.com asking for login details again. These details would be sent to agent directly on his shared email id.

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First click on new agency after login your distributor’s Id and then fill the registration form of sub-agent by clicking on new agency.

After submitting registration form, your next step would be, activate your sub–agent account which you can do by clicking on update >> update credit >> add limit >> fill up the form again and click on submit.

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You can book the same by clicking on Domestic Tab on the first screen as any other regular ticket by using usual 6 simple steps. Steps: Login to account >> click on domestic tab >> Traveler details (Put your desired details in the respective fields) >> Search >> Book >> Continue for payment >> Continue for payment

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You can book the same by clicking on International flight tab on the first screen. Please follow the below steps. Steps: Login to account >> click on international tab >> Traveler details (Put your desired details in the respective fields) >> Search >> Book >> Continue for payment >> Continue for payment

If, you are not able to book your ticket then you can also send us complete details to book the same offline on international@easemytrip.com and our international support team will book the same after confirming all available options from you.

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We always recommend our partners to have sufficient balance to avoid such situations. You can recharge your account from your credit card or net banking by following these simple steps.

Step 1: Login to your account on our B2B portal

Step 2: Click on Dashboard option on the screen

Step 3: Click on Credit card upload option

Kindly fill your details here and press the submit button and your account will be recharged with the same amount.

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Send a mail to respective support team along with booking details and they would revert back with respective voucher.

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A. The information is available on front page of our B2B site (agents.easemytrip.com) or you can also get in touch with the respective support team.

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Yes, you can increase the ticket cost which will be shown as other charges in printed ticket. Please follow the below steps. Steps: Login to account >> Account >> Add Markup >> Submit

After submitting cancellation request from your side our cancellation team will call you within 15-20 minutes. In case you will not receive call back from our end then you can send us mail on cancellation@easemytrip.com

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Yes, you can increase the ticket maximum Rs. 500 which will be shown as other charges in printed ticket. Please follow the below steps.

Step: Login to Account >> Account Management >> Mark Up Management

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Yes, you can book any holiday package with us but its offline because it needs a lot of information exchange from both sides. So you can send a request to our support team at packages@easemytrip.com and they respond you with available options and their pricing as well. They will also book the same on behalf of you and send approval over a mail to book the same.

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Yes, we also have LTC package available with us. Please call/ write us for any further information about the same on international@easemytrip.com. Please call us on 8802037842 for further information about the same.

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Yes, you can recharge your mobile by using below steps. Steps: Login to account >> Search >> Recharges >> Value based Recharge >> Submit

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You can deposit your any amount in our following accounts also you can check the bank details by using below steps. Steps: Login to account >> Bank details

Once you have submitted the amount in our account then login to b2b portal and send us a dully filled deposit update by using dashboard option. Please refer to the below image.

Our accounts will receive the mail immediately and they will upload the amount in next 5-10 min.

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You can keep a complete track of your current business with Ease My Trip through Booking Summary in report section. Kindly refer the below mention screen shot for the same. Cash back amount would be your commission.

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You can keep a constant track on your business through several reports which are available on your login. Bookings list, Bookings Summary, Agency statement, Rail booking list, Hotel booking list.

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The refund amount is processed in 24 hr. to your respective account (Deposit). You can also keep track on cancellation and amount through cancelation report in Backoffice section of your login.

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Check out if you are using the correct B2B URL. If he is still facing any issues, send a along with agent login details to support@easemytrip.com

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A. Here are the steps to take a snapshot of the problem

• Press print screen key on the error page.
• • Open Start->Programs >> Accessories >> Paint
• • Right click in the paint window and paste the image
• • Save the image as a jpeg/bmp file and mail the same across
• • Mail the image along with agent contact details to related contact person

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Please describe the error along with the snapshot (described earlier) and send it to support@easemytrip.com and you can also contact our call centre.

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